FAQs & Terms of Service
Who makes Tailends?
We do!! Everything here is PRINTED & SEWN 100% in-house, unless otherwise specified.
All of our undies, sweaters, joggers, comfysuits, and more are made by a small team of LGBTQIA+ creatives in Connecticut. Each item is drawn, tetris'd into a big file to print, then cut and sewn - completely by our paws!
Tailends Sizing
What size am I? Should I go a size up or a size down? Does it run big or small?
Tailends apparel is patterned by us, with a size chart reflecting those exact measurements - your size will be true to your measurements.
If you're on the edge of a size range for your undies and aren't sure which to choose, we suggest you choose the lower size to have a snug n' comfy pair! These are super stretchy <3
How do I measure myself?
For UNDIES: Measure where you want the waistband to sit, or approx where you wear a belt. The fabric is VERY stretchy, so the biggest size factor is the elastic measurement.
NOTE: "Pants size" is an irrelevant number here. Actually measure yourself, as we cannot remake these for free.
For TOPS: (tank tops, hoodies, racerback crops), the full circumference of your chest can be measured from around where your nips are. Our tops, aside from racerbacks, are made with a standard height of 5'8" to 6'2" in mind. If you are taller or shorter, you can note that in your order and we'll gladly make adjustments!
NOTE: Racerbacks have their own size chart, and are intended to be worn snugly for a light compression!
More Questions
Your Character Here (YCH) / Customs
Shipping Questions
All orders will be sent in a green nature print biodegradable mailer, kraft envelope, or unmarked cardboard box with the sender listed only as "TES". If you prefer it to be in a plain brown mailer, just request it! :) ---
Please note: You must put a deliverable name on the shipping label! Many apartment complexes, university mailrooms, and military bases will only deliver mail that matches an existing legal name.
Unless otherwise stated, most items here are MADE TO ORDER. We handmake all our items, and sometimes it can take us a week or two to build up enough items to print. Our turnaround time is set to around 5 weeks for standard items and around 8 - 15 weeks for YCH / Custom. If you order a standard and YCH / Custom item, both items will ship together when the custom item is ready.
Shipping cost and services can be chosen at checkout. If you use Auto-fill for your address, please be sure to check that it is correct and if applicable, your Apartment number is entered.
You will receive a Tracking Number by email once your order has shipped out!
If you catch a problem BEFORE your order ships (such as incorrect shipping information or the wrong product), please contact us right away! We may be able to help with some lost/returned packages as well.
Terms of Service
